Telehealth is a way of working with your therapist through an internet connection; but you will still see your therapist and your therapist will see you for your session. While there may be obstacles that might keep you from physically coming into the office especially during times of illness or hardship. However, we can still meet with you through telehealth. At Neuro Harmony, our therapists can meet with you on the computer, on your phone or an Ipad. We have HIPAA complant software that allows you complete confidentiality while working with your therapist. Your child will even be able to work with the therapist having a therapy session. Please contact your child's clinician to learn how you can establish a telehealth session.
How does telehealth work? You will meet inside your client portal. When your time for session is near, you will sign into your client portal where you will see your therapist is waiting for you. Your telehealth session will be as confidential as if you were in the Neuro Harmony office. This way of connecting still allows you to meet with your therapist "virtually" at the same time as your usual session would be scheduled. A telehealth session will last the same amount of time, about 53 minutes. Your therapist and our office staff will help you to get connected online and ready for your session.
Does my insurance cover telehealth? Most insurances now cover telehealth services by any form even by telephone. Billing for telehealth is simple; we will bill your insurance just as if you were in our office having a session. You pay your normal copay or coinsurance for your session.
Is telehealth confidential? Neuro Harmony uses a HIPAA compliant platform that is confidential and approved by insurances. However, keep in mind that insurance has loosened their requirements for getting therapy to our clients. Neuro Harmony therapists will still contact you via email or phone to make sure you can get connected with our HIPAA compliant software. It will be easier than ever to have a session with your therapist.
Please see our Telehealth FAQ's link for many questions and answers. If you have other questions, please feel free to contact us at (217) 508-8080.